SWIT® Neurobalance FAQ

Have questions about ordering, delivery or product care? This section provides clear answers to the most common customer inquiries – from shipping times and return policies to warranty and product handling. The SWIT® Neurobalance FAQ is designed to help you quickly find the information you need, whether you're a first-time customer or a long-time user.

Delivery countries

My country isn't listed under delivery – what can I do?

You want to order a SWIT® product, but your country doesn’t appear in the delivery list? No problem – just get in touch with us. In some non-European regions, we collaborate with trusted SWIT® partners. If one is available, we’ll connect you directly.

Is delivery possible to the USA?

Yes – for orders in the United States, please contact our local partner via:

switdogusa@gmail.com

Application

How long and how many times a day can I use the SWIT® Systems?

You can use your SWIT® system as often and as long as it feels beneficial. There are no limits as long as your body or animal responds positively.

Products

What makes SWIT® different from conventional PEMF therapy?

Conventional PEMF systems often rely on strong magnetic fields placed directly on specific body areas. These approaches typically focus on high intensities and use simple pulse or repetition rates, without always reflecting a broader spectrum of naturally occurring rhythms. In contrast, SWIT® Neurobalance works with gentle electromagnetic signals modeled after EEG frequency ranges. Instead of concentrating on intensity alone, the system emphasizes a rhythm-oriented concept designed for non-invasive, everyday applications. This offers an alternative framework to conventional PEMF by focusing on patterns inspired by naturally observed processes.

Can you custom-build a product for me?

Yes. Since every SWIT® product is handmade in Germany, we can often implement custom requests. If technically possible, we’ll build a tailored solution. Contact us for personal consultation.

Where are the SWIT® products made?

Our team develops the SWIT® systems in Neubeuern and handcrafts them in Rosenheim – both located in beautiful Upper Bavaria at the foot of the Alps.

Do you still have questions, then don’t hesitate to contact us:

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